(Instructions) Decrypt .Help Extension Virus Files

.Help Extension Virus

.Help ransomware
.Help ransomware

Recently .Help Extension Virus becomes famous since lots of users reported that .Help Extension Virus suddenly appears on their system and then their files are encrypted. If you are one of the victims, read details about it in this post and learn about how to solve it.

.Help Extension Virus is deemed as data encryption trojan and it is made for cheating money from users. So hackers would like to display it to as many as possible computers. .Help Extension Virus earns money by infecting all the files on the PC no matter what kinds of files they are. After it does this to your PC, it will leave the indicating notes in every archives so that users could know what is happen and contact them to buy decryption key. In this situation, users may most probably surrender to pay it for the key because the security applications on the PC cannot work, which is actually caused by .Help Extension Virus. So they have no choice but paying it.

Ransom Note Text Displayed by .Help Extension Virus 

All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail randal_inman@aol.com
Write this ID in the title of your message 1E857D00-1016
In case of no answer in 24 hours write us to this e-mail:gherardobaxter@aol.com
If there is no response from our mail, you can install the Jabber client and write to us in support of phobos_helper@xmpp.jp
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 10Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price.
hxxps://localbitcoins.com/buy_bitcoins
Also you can find other places to buy Bitcoins and beginners guide here:
hxxp://www.coindesk.com/information/how-can-i-buy-bitcoins/
Jabber client installation instructions:
Download the jabber (Pidgin) client from https://pidgin.im/download/windows/
After installation, the Pidgin client will prompt you to create a new account.
Click “Add”
In the “Protocol” field, select XMPP
In “Username” – come up with any name
In the field “domain” – enter any jabber-server, there are a lot of them, for example – exploit.im
Create a password
At the bottom, put a tick “Create account”
Click add
If you selected “domain” – exploit.im, then a new window should appear in which you will need to re-enter your data:
User
password
You will need to follow the link to the captcha (there you will see the characters that you need to enter in the field below)
If you don’t understand our Pidgin client installation instructions, you can find many installation tutorials on youtube – hxxps://www.youtube.com/results?search_query=pidgin+jabber+install
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

When users are making payment, they will be led to the websites to purchase bitcoins first, which is known as a digital coins in the internet. And they could help .Help Extension Virus successfully avoid being traced by polices. And in this websites, whatever information input or verify can be detected by the hackers. Consequently, the information is stolen.

We don’t think you should buy the decryption key as it wants. The right thing to do is to seek some real help from legitimate data recovery company.

What You Should Do To Restore Files?


First and foremost, Don’t buy decryption key from virus maker ! We have seen many victims be scammed by hacker due to ransomware attack. They paid lots of money but never received the decryption key. Besides, even though the hacker sends you a real decryption key, your files may be still at risk, because you fund the hacker who have ability to develop advanced ransomware to encrypt your files again. Therefore, we firmly advice that you should not pay the ransom!

The right thing you should do now is to check entire PC and determine whether your system environment is safe or not. To do this, we recommend downloading SpyHunter Anti-malware to see whether it can detect files of ransomware or threat for you.

Ransomware or related threat may re-infect your files if the infections are still hiding on your computer. Once you can confirm that your system environment is safe, you can start to try legitimate decryption tools and see if they can restore files.

Important Note – This guide is only written to introduce one of the most possible file decryption methods to computer user. But we cannot guarantee that this guide or the recommended tools in the guide can 100% decrypt user’s files. But we will update this guide if a 100% proven method to recover the encrypted files is found !


Step 1 – Download SpyHunter Anti-malware To Scan Entire PC and See If Any Threat Will Be Detected .

(The below link will open a new page from where you can download SpyHunter. Please come back to this page after you download it)

Download SpyHunter Anti-malware Tool (Windows OS)

SpyHunter’s malware scanner is free. Once it detects a virus or malware, you’ll need to purchase its full version to remove the threat. And please note that, I am not the maker of SpyHuner, but one of its affiliates promoting SpyHunter.

NOTEIf you cannot open the download page of SpyHunter, it might blocked by the other anti-malware running on your PC. Once that happens, PLEASE Turn Off that anti-malware and come back here to click the above download link again.


– Double-click SpyHunter-Installer.exe to install it:

– Click Yes to start the Installation:

.Help Extension Virus uninstaller

uninstall .Help Extension Virus

– Once SpyHunter is installed and run, please click Start Scan Now to let it check entire system:

how to uninstall .Help Extension Virus

removal tool for .Help Extension Virus

how to get rid of .Help Extension Virus

– Once SpyHunter detects malicious items or potential risks, you will need to register full version of SpyHunter to remove all detected items.


Step 2 – Try Legitimate Data Recovery Tools

It is extremely difficult to decrypt all the infected files once they are locked by Ransomware, which is developed with the most advanced hacker techniques. But please do not lose hope. The following sources may give you the best possibility to decrypt your files, it’s worth trying you luck with them.

Important Note – This guide is only written to introduce one of the most possible file decryption methods to computer user. But we cannot guarantee that this guide or the recommended tools in the guide can 100% decrypt user’s files. But we will update this guide if a 100% proven method to recover the encrypted files is found !

1. Download Data Recovery Pro Toolkit To See If It Can Rescue Your Files

Some Ransomware may not be able to detect and encrypt the shadow copies of original files, that means some of your files may still be on the deep locations of your system. So we recommend downloading Data Recovery Pro , a powerful tool capable of helping user restore some lost files or hidden files. If you’d like to try it, download it below:

(The below link will open a new page from where you can download Data Recovery Pro. Please come back to this page after you download it)

Download Data Recovery Pro

NOTEIf your download is failed, it may be blocked by antimalware for false positive PUP detection. Once that happens, PLEASE Turn Off the running anti-malware and come back here to click the above download link again.

2. Install Data Recovery Pro and launch it. Then run a Scan to see if it can detect lost or damaged shadow copies of files on your hard disks.

decryptor for .Help Extension Virus

3. Once the scan completes, Click Recovery button and see if can it recover your files.

decryption tool for .Help Extension Virus files


Currently, the final decryption tool against .Help Extension Virus is not available yet. If the If the Data Recovery Pro does not get your files back, don’t lose hope, lots of tech companies are working on the develop of ransomware decryptors. You can wait for future updates and solutions from the following resources:

https://decrypter.emsisoft.com/

https://www.avast.com/ransomware-decryption-tools

https://www.nomoreransom.org/en/index.html

https://success.trendmicro.com/solution/1114221-downloading-and-using-the-trend-micro-ransomware-file-decryptor

https://id-ransomware.malwarehunterteam.com/